July 9, 2010
When you think of the words comfort, convenience, easy — you will immediately assume that whatever this is, it has to be costly. Since no good thing come cheap anymore, especially in this day and age, you will be surprised to know that there is an affordable way to own a VOIP predictive dialer. An automated dialer is basically a service, that every call center office should have. First of all it makes the work of agent so much more convenient. Secondly, it makes the work of the supervisor so much more bearable.
•For the agent: it can effectively decrease the wasted hours spent dealing with dial tones, busy tones and whatnot. With the help of Hosted Prdictive Dialer, every agent can enjoy the luxury of having all their calls screened prior to them taking it; so that they only waste their time on actual people and not empty lines.
•For the supervisor: he does not have to tire himself going around his agents’ desks to see if they are functioning well on their own. He can monitor their work with the admin features and check the progress of every task and performance of every agent with just a few clicks on the dialer.
It is a really very high-tech service that you will think will cost the company so much. But you are in for big surprise when you realize that the Hosted Predictive Dialer can be yours for only $150 on the first month. Just imagine how easy everyone’s work will be and how efficient things will be at work. It is truly the one thing that every call center office should have, no doubt about it.